Legal

Privacy Policy

Last updated: October 9, 2026 · Effective: October 9, 2026

innoXstatic Inc. is committed to protecting the privacy of individuals who visit our website and interact with our business. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Who We Are

innoXstatic Inc. is a Canadian company that manufactures and distributes electrostatic note pads, art pads, and whiteboard products. Our registered business address is in Canada. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We may collect the following categories of personal information: (a) Contact information — name, email address, phone number, and mailing or business address when you submit an enquiry, wholesale application, or contact form; (b) Business information — company name, job title, and purchasing details for B2B and wholesale enquiries; (c) Usage data — IP address, browser type, pages visited, and referring URLs collected automatically when you visit our website; (d) Communications — the content of messages you send us through our contact forms or by email.

3. How We Use Your Information

We use your personal information to: respond to your enquiries and provide customer support; process wholesale and B2B account applications; send you product information, catalogues, or updates you have requested; improve our website and understand how visitors use it; comply with legal obligations; and prevent fraud and ensure the security of our systems. We do not sell your personal information to third parties.

4. Legal Basis and Consent

Under PIPEDA, we collect, use, and disclose personal information only with your knowledge and consent, except where the law permits or requires otherwise. By submitting a contact form or enquiry on our website, you consent to the collection and use of your information as described in this policy. You may withdraw consent at any time by contacting us at [email protected], subject to legal or contractual restrictions.

5. Sharing Your Information

We may share your personal information with: (a) Service providers — trusted third parties who assist us in operating our website, processing enquiries, or delivering services (such as email delivery providers), who are contractually bound to protect your information; (b) Business partners — distributors or retail partners only where necessary to fulfil your request; (c) Legal authorities — where required by law, court order, or to protect the rights, property, or safety of innoXstatic, our customers, or others. We do not transfer your personal information outside Canada without ensuring equivalent privacy protections are in place.

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. We use analytics tools to understand aggregate usage patterns; this data is not used to identify you personally. A cookie consent notice is displayed on your first visit and you may update your preferences at any time.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiry data is typically retained for up to two years. You may request deletion of your information at any time by contacting [email protected].

8. Your Rights

Under PIPEDA, you have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; withdraw consent to our use of your information (subject to legal or contractual restrictions); and file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca if you believe your privacy rights have been violated. To exercise any of these rights, contact our Privacy Officer at [email protected].

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites, including retail partners and distributors. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at: Email: [email protected] | Website: innoxstatic.ca/contact | Office of the Privacy Commissioner of Canada: www.priv.gc.ca

Questions about this policy? [email protected]